Our Privacy Policy
Eagle Buildings of Goshen, a Division of Custom BarnCraft LLC, Effective Date: February 17, 2023 Last Updated: March 13, 2026
1. Introduction
Custom BarnCraft LLC, operating as Eagle Buildings Of Goshen ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at shedsofgoshen.com, submit an inquiry form, or communicate with us via phone, SMS, or email.
Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
2. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Mailing or delivery address
- Product preferences and inquiry details
- SMS and marketing consent preferences
Information Collected Automatically
When you visit shedsofgoshen.com, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type (desktop, mobile, tablet)
- General geographic location (city/state level)
This information is collected through standard web technologies including cookies and web analytics tools.
Information From Third Parties
We may receive information about you from third-party sources such as:
- Typeform (our inquiry form provider)
- Go High Level (our CRM and inquiry form provider)
- Google Analytics or similar analytics platforms
- Advertising platforms such as Facebook or Google Ads if you interact with our advertisements
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry and provide quotes, product information, and customer support
- To process and fulfill orders including coordinating delivery and placement
- To send transactional SMS messages such as inquiry follow-ups, quote reminders, and delivery notifications — only to users who have provided consent
- To send marketing and promotional SMS messages such as seasonal offers and new product announcements — only to users who have explicitly opted in to marketing communications
- To send email communications including responses to inquiries, product information, and promotional offers
- To improve our website and services using analytics data
- To comply with legal obligations and enforce our Terms of Service
- To prevent fraud and ensure the security of our website and business
4. SMS Communications and Data Sharing
Forms We Use to Collect Information
We collect your personal information through two types of forms on shedsofgoshen.com:
- Typeform: An embedded third-party form tool used for customer inquiries. Typeform transmits your submission data directly into our CRM system (Go High Level). Typeform's privacy policy is available at typeform.com/privacy.
- Go High Level Inquiry Forms: We also use forms built directly within our Go High Level CRM platform, embedded on various pages of shedsofgoshen.com. These forms collect your information and store it directly within our Go High Level account. Go High Level's privacy policy is available at gohighlevel.com.
Both form types collect the same categories of information and are subject to the same consent requirements described in this Privacy Policy. All consent selections you make on either form type are recorded and stored on your contact record within our CRM system.
Consent
We only send SMS messages to individuals who have explicitly consented to receive them by checking the appropriate consent box on our inquiry forms at shedsofgoshen.com, whether submitted through Typeform or our Go High Level native forms.
Types of SMS Messages
- Transactional messages: Quote follow-ups, inquiry responses, appointment reminders, and delivery notifications
- Marketing messages: Promotional offers, seasonal announcements, and new product information — sent only to users who have opted into marketing communications
Data Sharing for SMS
SMS consent and phone numbers collected through our forms are not shared with third parties or affiliates for marketing purposes. Your phone number and SMS consent information is shared only with our SMS service provider (Go High Level / Twilio) for the sole purpose of delivering messages you have consented to receive. We do not sell your phone number or SMS consent data to any third party under any circumstances.
Opting Out
You may opt out of SMS communications at any time by replying STOP to any SMS message. You will receive a one-time confirmation and will receive no further SMS messages. Opting out of SMS does not affect your ability to purchase our products or receive email communications.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We share information with trusted third-party service providers who assist us in operating our website and business, including our CRM platform (Go High Level), form providers (Typeform and Go High Level Forms), SMS delivery provider (Twilio), email service providers, and website hosting providers. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
- Manufacturers: We may share your delivery address and order details with Eagle Buildings LLC or Ace Carports as necessary to fulfill your order.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process such as a subpoena or court order.
- Business protection: We may disclose information to protect the rights, property, or safety of Custom BarnCraft LLC, our customers, or others.
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We will never sell your personal information to data brokers, advertisers, or other third parties for their own marketing purposes.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files stored on your device.
Types of cookies we may use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Marketing cookies: Used to track the effectiveness of our advertising campaigns
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Active customer records: retained for the duration of our business relationship plus 7 years
- Inquiry records for leads who did not purchase: retained for up to 3 years
- SMS consent records: retained for a minimum of 4 years to comply with TCPA requirements
- Analytics data: retained per the terms of our analytics provider (typically 26 months for Google Analytics)
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure HTTPS encryption on our website
- Access controls limiting who within our organization can access your data
- Use of reputable third-party platforms with their own security certifications
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to certain legal exceptions
- Opt-out of SMS: Reply STOP to any SMS message at any time
- Opt-out of email marketing: Click "Unsubscribe" in any marketing email
- Do Not Sell: We do not sell personal information. If you have questions about this, contact us directly.
To exercise any of these rights, contact us at Info@shedsofgoshen.com or +1 (574) 900-3144.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 18, please contact us immediately.
11. Third-Party Websites
Our website may contain links to third-party websites, including our manufacturer partners Eagle Buildings LLC and Ace Carports. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Eagle Buildings Of Goshen, a division of Custom BarnCraft LLC, 30424 County Rd 36, Wakarusa, IN 46573, +1 (574) 900-3144, Info@shedsofgoshen.com, www.shedsofgoshen.com
